Help

Questions & standards

Ordering, delivery, the product and the rules — everything people ask before their first can.

Before you ask

Straight answers.

Still stuck?

Write to us and we'll get back to you within 1–2 business days.

Ordering & delivery

How do I order?

Pick your flavour and strength, add it to your cart and check out — that's it. Cash on delivery is available.

How much is delivery?

A flat ₹150 on every order — Standard delivery (3–5 days).

How long does delivery take?

Orders usually arrive in 3–5 days.

Can I pay cash on delivery?

Yes. Choose cash on delivery at checkout and confirm your order with a one-time code.

Is the packaging discreet?

Yes. Every order ships in a discreet pack.

How do I track my order?

Use Track your order in the menu or the footer and sign in with the phone number you ordered with.

The product

What flavours does MARIA come in?

Cool Mint, Ice Mint, Mango and Paan.

What's MARIA's standard?

Every can ships to the exact same standard — same process, same conditions, every batch. Consistency isn't a claim here, it's engineering.

Not sure which one is for you?

Take the 60-second Find your strength quiz, or start with The Cold Start — one can of every flavour, at the strength you pick.

Age & orders

Do I need to be 18+ to order?

Yes. MARIA is strictly for adults 18+.

Can I get a refund?

Only if you received the wrong product, or it arrived damaged or defective. Contact us on +91 77009 74975 or at support@mariapouches.com with your order number. Refunds are not guaranteed in any other case.

What's your shipping & returns policy?

Full details live on our Policies page. Can't find what you need there? Reach out.

Something wrong with your order?

Get in touch through the Contact page and we'll sort it out.

MARIA contains an addictive ingredient. Intended for adult users 18+ only and not risk-free.

Ready when you are

Pick your cold.

Four flavours, three strengths, one standard. Choose a can and it's on its way.

Cool Mint

  • COD available
  • Delivered in 3–5 days
  • Discreet pack